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AMC & FMS Services

Hardware support that
shows up when it matters.

Annual Maintenance Contracts (AMC) and Facility Management Services (FMS) for all brands of desktops, notebooks, servers and networking products—backed by our own Xpress ASSIST remote support app and onsite engineers across Mumbai, Thane and Navi Mumbai.

Supporting hundreds of systems across varied customer industries in Mumbai, Thane & Navi Mumbai since 1988.

Xpress engineer performing onsite hardware diagnostics and repair on a desktop tower, with a laptop showing system health checks
Let's Start With the Basics

What are AMC & FMS?

An Annual Maintenance Contract (AMC) covers the ongoing upkeep, troubleshooting and repair of your IT hardware—desktops, notebooks, servers and networking equipment—for a fixed annual cost, so a breakdown never turns into an unplanned expense or a scramble to find help.

Facility Management Services (FMS) go a step further, placing dedicated or on-call engineers responsible for the day-to-day health of your entire IT environment—proactive monitoring, preventive maintenance and rapid response, so your team can focus on work instead of worrying about the machines behind it.

What's Included

All brands, every hardware type, one contract

We support IT hardware regardless of manufacturer—so you're not locked into a single brand's service network or waiting on hold with a call centre.

🖥️

Desktops

All brands of desktop PCs—hardware diagnostics, repair, upgrades and preventive maintenance.

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Notebooks

Laptop repair and support across every major manufacturer, for individual users and fleets alike.

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Servers

Business-critical server hardware maintenance, with priority response given the impact of server downtime.

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Networking Products

Routers, switches and networking hardware kept healthy so connectivity is never the bottleneck.

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Windows & Server OS Support

In-house Microsoft experts for Windows OS and Server OS issues, with direct access to Microsoft support when needed.

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Onsite Engineer Visits

Onsite support within 1 business day in most cases, whenever remote support isn't enough to resolve the issue.

Only From Xpress

Xpress ASSIST—help in a hurry, exactly when you need it

We know PC, notebook and server problems don't wait for a convenient time. That's why we built Xpress ASSIST, our own remote support app for Windows PCs and Servers, so you can reach our support team instantly and start getting help right away—no ticket queues, no waiting on hold.

  • Instant access to our support team, right from your desktop
  • Secure, easy-to-use remote connection—nothing complicated to set up
  • Built specifically for Windows PCs and Windows Server environments
  • Falls back to onsite support within 1 business day if the issue can't be resolved remotely
Laptop screen showing a remote support session interface, representing the Xpress ASSIST remote support app
Who We Serve

One partner, every kind of customer

From a single home PC to a fleet of servers across multiple branches, we scale our AMC and FMS support to fit.

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SMB Customers

🎓

Schools

🏫

Colleges

🙋

Individuals

🏭

Mid-Sized Enterprises

Serving customers across varied industry verticals in Mumbai, Thane and Navi Mumbai—with hundreds of systems currently under support.

Coverage Area

Onsite support across the Mumbai region

📍

Mumbai

📍

Thane

📍

Navi Mumbai

FAQ

Common AMC & FMS questions

What's the difference between AMC and FMS?

An AMC is a fixed annual contract covering maintenance and repair of your hardware. FMS is a broader, more hands-on engagement—dedicated or on-call engineers who proactively manage the day-to-day health of your entire IT environment, not just respond when something breaks.

Do you support all hardware brands, or only specific manufacturers?

All brands. We support desktops, notebooks, servers and networking products regardless of manufacturer, across hundreds of systems for customers in varied industries.

What is Xpress ASSIST, and how do I use it?

Xpress ASSIST is our own remote support app for Windows PCs and Servers. It gives you instant access to our support team directly from your desktop—secure, easy to use, and designed to get help to you as quickly as possible without waiting on hold.

What happens if my issue can't be resolved remotely?

We dispatch an engineer onsite—typically within 1 business day—for cases where remote support via Xpress ASSIST isn't available or doesn't fully resolve the problem.

Do you handle Windows and Server OS issues specifically?

Yes. We have in-house Microsoft experts for both Windows OS and Server OS resolutions, with direct access to Microsoft support for the cases that need it.

Never wait on hardware support again

Talk to us about an AMC or FMS plan for your desktops, notebooks, servers and networking equipment.